Terms of service

INTRODUCTION

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. By ordering any of our products, you agree to be bound by these terms & conditions. By placing an order at Monolit Sports, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions, which shall apply to all orders placed, or to be placed, at Monolit Sports for the sale and supply of any products. None of these terms & conditions affects your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

These general terms & conditions have been prepared for online purchases of goods and the EU General Data Protection Regulation (GDPR) are applied to them.

If you do not get an answer to what you are wondering about, you can see our customer care section with questions and answers (FAQ) on the website or contact customer service and we will help you.

  1. Agreement
  2. Product information
  3. Payments
  4. Prices
  5. Deliveries
  6. Returns and Change of goods
  7. Privacy Policy
  8. Cookie Policy
  9. Intellectual property rights
  10. Force Majeure
  11. Conflict resolution
  12. Contact


TERMS & CONDITIONS IN SHORT

By ordering any of our products, you agree to be bound by these terms & conditions.

  • By placing an order at Monolit Sports, you warrant that you are at least 18 years old or have parents’ permission to buy from us.
  • We only ship to Sweden, Norway, Denmark, Finland, Belgium, Netherlands, Ireland, Germany, France, Spain, Greece, Estonia, Lithuania and Latvia.
  • You have a 30-day right to return and change of mind return.
  • All personal information you provide us or that we obtain will be handled by KMP Online AB and Monolit Sports AB who are jointly responsible for the personal information.
  • Events outside our control shall be considered force majeure.
  • The price of the product is what is displayed in the online store on the date you place the order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Normal delivery time is 1-7 weekdays, depending on where you live. There may be longer delivery times during promotions and sales.
  • We use Shopify Payments, and offer card payments in all countries. There might be more payment options available, depending on the country you live in. Card information is transmitted over secure SSL encryption and is not stored by us.
  • Monolit Sports reserves the right to amend any information without prior notice.
  • Remember you can always reach us at info@monolitsports.com.

 

AGREEMENT

When making an order at monolitsports.com you enter into a purchase agreement with:
Company: KMP Online AB
Address: Textilgatan 43, 120 30 Stockholm, Sweden
Org. number: 559069-5945
Email: info@monolitsports.com

KMP Online AB is part of MnO International AB (556497-9457). In Norway, the seller is KMP Online AB, Norwegian branch (922 713 952MVA).

When an order is placed, an order receipt is automatically sent by e-mail to the e-mail address you entered at the checkout. The order receipt contains information about your order, contact details, products and prices. If something is wrong with the order, you should contact us as soon as possible via e-mail info@monolitsports.com.

Monolit Sports reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. We reserve the right not to be able to make delivery in cases where goods are out of stock, or stock has been incorrect. Monolit Sports shall also notify the customer of equivalent replacement products if available.

We do not enter into agreements with minors (under 18 years of age) without the parent’s approval. We only ship to Sweden, Norway, Denmark, Finland, Belgium, Netherlands, Ireland, Germany, France, Spain, Greece, Estonia, Lithuania and Latvia.


PRODUCT INFORMATION

We reserve the right to make typing errors on this website. We cannot guarantee that the images reflect the exact appearance of the products as a certain colour difference may occur depending on the screen, photo quality and resolution. All image information should be considered as illustrations and cannot be guaranteed to reflect the product’s exact appearance and properties.


PAYMENTS

All products remain monolitsports.com property until full payment is made. All transfers conducted through monolitsports.com are handled and transacted through Shopify Payments that is certified with Level 1 PCI DSS (Payment Card Industry Data Security Standard) to guarantee your protection. Card information is not stored by us after the transaction is completed.

This website uses TLS (Transport Layer Security) or also known as SSL (Secure Socket Layer) certificate which is a protocol for secure data transfer. By entering information at checkout and by making a purchase at Monolit Sports, you accept these terms.

Monolitsports.com offers different payment methods, depending on the country you live in. Follow the instructions at checkout for each payment method.

We offer card payment (Visa, MasterCard) in all countries. There are no additional fees for card payments. Card number, card validity, CVC2/CVV2 code and for each card a so-called 3D Secure code must be stated. The amount will be reserved immediately and deducted in connection with the order being sent from our warehouse.

In some countries, Klarna invoice payment, Klarna direct payment and Klarna partial payment are also offered. In the Netherlands also iDEAL payment. When choosing Klarna, you accept Klarna AB's (556737-0431, Sveavägen 46, 111 34 Stockholm), terms of use, data protection information and cookie policy.

If you have ordered several items and one or more of the items are sold out, we will only charge the amount of the items sent.

PRICES

We reserve the right to make typos and technical problems in connection with orders and price indications and reserve the right to terminate purchase agreements for incorrect orders and prices.

All prices on monolitsports.com are in local currency and include local VAT. The total cost the customer must pay, including all fees, are stated in the checkout before the order is completed.

DISCOUNT CODES

Discount codes are time-limited and usually only valid for one purchase and cannot be combined with other offers or codes. You can add your discount code at the checkout. Please check that the price is correct before you complete your purchase. We reserve the right to cancel a purchase in the event of misuse or improper use of a discount code. When returning products, it is not possible to receive a cash payment of a discount code and the discount cannot be refunded nor reused.

Please note that we can not add a discount code afterwards. If you have problems adding a discount code at checkout, please contact us before you make the purchase, as we do not have the opportunity to deduct the discount afterwards.

PROMOTIONS

Promotions on monolitsports.com are time-limited and final prices are shown on site and in checkout before placing your order. We reserve the right to not be able to make delivery in cases where goods are out of stock, or if the current stock information has been incorrect. The promotion can be extended or changed at Monolit Sports discretion and in most cases cannot be combined with other discounts or offers.


DELIVERIES

We use Postnord and Bring (Norway) for deliveries. When your order is sent from our warehouse, an e-mail with shipping confirmation will be sent to the given e-mail address containing the delivery method and tracking number. The order should then reach you within 1-7 working days, depending on where you live. The order will be sent to your nearest post office or pickup locker. You will receive a notification by SMS or e-mail for the collection of your package.

If you have not received your delivery within 7 working days, we ask you to contact our customer service at info@monolitsports.com. During long weekends and campaigns your order may take a few extra days. We cannot guarantee delivery time frames will be met but will do our best.

TRANSPORT DAMAGE

We take responsibility for products that are damaged or lost during the delivery to you. If you discover that the product you receive is damaged in transport, you must make a complaint as soon as possible. We recommend that you report any transport damage directly to the postal agent when collecting your package. Please also contact our customer service at info@monolitsports.com and include your order number, pictures of the damage. Keep postal and product packaging intact.

RETURNS OR CHANGE OF GOODS

In short:

  • You can return the product within 30 days of delivery.
  • The product must be in new condition with tags attached.
  • If you want to switch to another size, please return the original for a refund and order a replacement.
  • If you got the wrong item or is it damaged, please contact us and we’ll sort it out.
  • If you’re not completely satisfied with your purchase – return the products within 30 days. Fill out the return form included in the package and send it together with the purchased items.

You as a customer have the right to try on and examine the product at home. Returned items must be in new condition with original packaging, accessories and tags. Please avoid wearing perfume or deodorant that could leave marks or scents on the product while trying it on. The product must be in the same condition as you received it, so it could be sold again. We won’t be able to accept the return where these instructions have not been followed.

If the quality of the product has been affected as a result of you as a customer having handled it more than is necessary, we have the right to deduct the refund corresponding to the depreciation of the product.

RETURNING A PACKAGE
A delivery note with return information and a return shipping label is included in the package together with your products. Simply fill out the included form and put it in the package together with the product you are going to return and place the return shipping label on the package. Please use the same bag in which you received the order, as it can be resealed to minimize environmental impact. You have 30 days to return your order to us and keep in mind to always ask for a receipt of proof after dropping off your parcel at a checkpoint.

If you by any chance didn’t receive a return shipping label or return note in your package, please contact customer service and we will help you. We do not stand accountable if you as a customer decide to NOT use the return shipping label that was made by us when returning your package.

NOTE: For returns please keep in mind that you can only drop off your return at a checkpoint that provides Postnord. For Norway Bring.

Upon approved return, a refund will be made as soon as possible. Refund will be paid to the same payment method you used during its’ purchase.

If you want to change the size, please fill out the return note that was sent in the package together with your products, as with all returns. Please place a new order with the preferred product. If you have bought a discounted item and want to change size, please send us an e-mail before you place your new order and we will help you. We do not have the opportunity to credit discounts afterwards on existing orders.

Items purchased from another retailer are not eligible to be returned to us. These must be returned to the place of purchase.

FAULTY ITEM

The right of complaint applies to production defects of goods and not defects caused by normal wear and tear. A complaint must be made as soon as possible after the defect has been discovered and according to the law, you have the opportunity to complain about an item for up to 2 years after purchase.

If the product is faulty, please contact us by e-mail at info@monolitsports.com and include the order number, which item it is, pictures, and a short description explaining the fault and we will get back to you as soon as possible. We will answer you before you send the item to us. If the complaint is approved, we will send you further instructions via e-mail.

RETURNING A PACKAGE FROM NORWAY

A delivery note with return information is included in the package together with your products. Fill out your details and put them in the package together with the product you are going to return. Before sending back the product, please contact us by e-mail at info@monolitsports.com and state the order number and which items are to be returned, what size and number of items to be returned. After that, we will send you a return shipping label via e-mail which you can print out and then place the return shipping label on top of the package and drop it off by the Bring checkpoint.



PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information. We are bound by the General Data Protection Regulation (GDPR). KMP Online AB 559069-5945, (the ”Company”) operates within the market of mail order and e-commerce (the ”Service”). 

Shared personal data responsibility
KMP Online AB, 559069-5945, Textilgatan 43, 120 30 Stockholm, Sweden and Monolit Sports AB, 556729-9697, BOX 60, 182 05 Djursholm, Sweden are jointly responsible for the processing of your personal data. KMP Online AB and Monolit Sports AB have established a special data sharing agreement. KMP Online AB and Monolit Sports AB are responsible for ensuring that the personal data provided in connection with the order is handled in accordance with the Personal Data Protection Regulation (GDPR), hereinafter referred to as the Regulation. KMP Online AB is part of MnO International AB (556497-9457). Between KMP Online AB (subsidiary) and MnO International AB (parent company), certain information and documentation is also exchanged, including personal data.

The Company is the data controller for certain processing made regarding your personal data in connection with:

  • You as a customer is provided with the Service;
  • You as a supplier, or representative of these, enter into cooperation with the Company; and
  • You apply for a position at the Company.

The Company is responsible for ensuring that all personal data is processed correctly and in accordance with applicable data protection legislation.

This privacy policy (hereinafter referred to as the ”Privacy Policy”) describes the Company’s processing of your personal data and has the purpose of assuring you that the Company is processing your information in accordance with applicable data protection legislation.

Personal data means all types of information that may, directly or indirectly, be associated with a living natural person. Within the scope of the Company’s activities, there may occur personal data relating to, e.g., given names and surnames, personal ID numbers, telephone numbers, addresses, postal codes, e-mail addresses, etc. (hereinafter collectively referred to as ”Personal Data”).

If you cannot find answers to your questions, please contact the Company. Information on how to contact the Company may be found under the heading “Contact Information” below.

COOKIES

When you visit monolitsports.com, we and/or third parties may place cookies on your browser to better understand customer behaviour. We and/or third parties may use this information to optimize our site and place ads. Please read more about our cookies in the Cookie Policy section below.

PROCESSING OF PERSONAL DATA

In this section, we describe how we process your Personal Data more in detail.

Customers and potential customers

A) Purpose: Processing orders from customers.
Type of processing: This includes processing for delivery (including notifications and contacts concerning the delivery), processing of orders from customers, identifying customers, processing payment and processing complaints and warranty claims.
Categories of personal data: Name, social security number, contact information (such as e-mail address and phone number), payment information, purchase information (i.e. which product has been ordered or whether the product should be delivered to another address).
Categories of data subjects: Customers.
Source: Customer.
Lawful basis: Completion of order. This gathering of your personal data is required in order for us to be able to fulfil our commitments as agreed. If the information is not provided, our commitments cannot be fulfilled and we may terminate the agreement.
Automated decision making: This processing does not mean that decisions will be made based on automated processing of personal data.
Data retention: Until the agreement has been performed (including delivery and payment) and for a time of up to 36 months thereafter with the purpose of processing complaints or warranty claims.

B) Purpose: To fulfil the company’s legal obligations regarding the purchase of goods or services.
Type of processing: This includes the necessary processing for fulfilling the company’s legal obligations according to law, court rulings (e.g. the Book-keeping Act) or decisions by authorities.
Categories of personal data: Name, social security number, contact information, payment history, payment information.
Categories of data subjects: Customers.
Source: Customer.
Lawful basis: Legal obligation.
Automated decision making: This processing does not imply that decisions will be made based on automated processing of personal data.
Data retention: Until the purchase had been completed (including delivery and payment) and for a time of up to 7 years thereafter.

C) Purpose: Processing customer service matters.
Type of processing: The processing includes communication and answers to potential questions related to customer service (by phone or in digital channels, including social media), identifying the customer and investigation of potential complaints.
Categories of personal data: Name, social security number, contact information, correspondence with the customer or customer’s representative. Information on purchase time, potential defects/complaints.
Categories of data subjects: Customers.
Source: Customer.
Lawful basis: Legitimate interest. The processing is necessary to meet ours and the data subject’s legitimate interest in processing information regarding customer service matters.
Automated decision making: This processing does not imply that decisions will be made based on automated processing of personal data.
Data retention: Until the customer service matter has been settled.

D) Purpose: Marketing.
Type of processing: This includes e.g. marketing mailings regarding our products and services via e-mail and by post.
Categories of personal data: Name, contact information.
Categories of data subjects: Customers, potential customers.
Source: Customer or representatives of customers, potential customers.
Lawful basis: Consent and legitimate interest. The processing is necessary to cater to our interest in marketing our products and services.
Automated decision making: This processing does not imply that decisions will be made based on the automatic processing of personal data.
Data retention: One year from the last contact. Longer after consent.

Suppliers

Purpose: In order to communicate with contact persons for suppliers and partners.
Type of processing: This includes e.g. processing deliveries and cooperation as well as providing an organizational chart and telephone list to collaborate internally within the company. Supplier directory for easier access to contact information.
Categories of personal data: Name, contact information.
Categories of data subjects: Suppliers and their representatives.
Source: From suppliers.
Lawful basis: Legitimate interest. The company has a legitimate interest in processing the personal data necessary to communicate with contact persons for suppliers and partners.
Automated decision making: This processing does not imply that decisions will be made based on automated processing of personal data.
Data retention: Until we have received information that the contact person has quit or changed contact information, or for as long as the contractual relationship remains.

Job seekers

Purpose: In order to administer a recruitment process.
Type of processing: This includes e.g. to review the application or to communicate with the applicant.
Categories of personal data: Name, social security number, contact information, proof of identity, information on jobseeker’s performances and prior work experience.
Categories of data subjects: Jobseekers.
Source: Jobseeker and jobseeker’s employer.
Lawful basis: Until the position is appointed: completion of the agreement. After the position has been appointed: legitimate interest (or consent).
Automated decision making: This processing does not imply that decisions will be made based on automated processing of personal data.
Data retention: Up to two years from when the position was appointed. Following the completed recruitment process, the information is filed in order to be used at a potential appeal of the recruitment in accordance with e.g. non-discrimination legislation. When there is no longer a possibility to appeal, the information will be destroyed unless there is consent to continued processing.

RECIPIENTS OF PERSONAL DATA AND TRANSFERS TO COUNTRIES OUTSIDE THE EU/EEA

In our capacity as Personal Data Controller, we may assign the processing specified above to a partner or supplier. Such processing will not be done for other purposes than what is described above. Some partners and suppliers may have parts of their businesses in countries outside of the EU/EEA (so-called Third Countries). Transfer of Personal Data will only be made to such countries that offer an adequate level of data protection, as decided by the EU Commission, or if the supplier has a legally binding and enforceable instrument that guarantees the safety of the Personal Data.

You can be assured that we will not share or sell personal information to third parties for marketing purposes. We mainly use partners and third parties within the EU / EEA area to process and store the information.

Please note that our webshop may contain links to external web pages. We are not responsible for the privacy policy or processing of your personal data on any external websites. We recommend that you read the privacy policy that applies to the specific website.

DATA PROCESSING RULES

We process your personal information in compliance with the General Data Protection Regulation. In accordance with GDPR, the personal data shall be:

  1. processed lawfully, fairly and in a transparent manner.
  2. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
  3. adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.
  4. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that is inaccurate, having regard to the purposes for which they are processed, is erased or rectified without delay.
  5. kept in a form that permits identification for no longer than is necessary for the purposes for which the personal data is processed.
  6. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures.


YOUR RIGHTS AS DATA SUBJECT

You have the right to:

  1. Request information about what type of Personal Data we process, and you may request a copy of these (extract from registry);
  2. Have incorrect Personal Data corrected and, under certain circumstances, ask us to erase your Personal Data;
  3. Have your personal data transferred to another controller (right to data portability);
  4. Withdraw your consent to the processing of your Personal Data; and
  5. Object against the processing of certain Personal Data and request that the processing of your Personal Data be limited.

If you are unhappy with the way we process your Personal Data, you may file a complaint with the Data Inspection Board, which is the supervisory authority.

See contact information for asserting your rights under ”Privacy Disclaimer and Contact Information”. However, please note that such limitation or deletion of your Personal Data may result in the Company not being able to provide the Service.

PERSONAL DATA PROTECTION

The Company has undertaken appropriate technical and organizational measures in order to protect Personal Data against loss, abuse, unauthorized access, disclosure, alteration and destruction. The Company’s employees, subcontractors and its suppliers are bound by confidentiality agreements and are obligated to follow the Company’s rules for information and IT security, this Privacy Policy and other internal rules which further regulate the processing of Personal Data.

AMENDMENTS TO THIS PRIVACY POLICY

The Company retains the right to revise this Privacy Policy from time to time. The date of the latest amendment is indicated at the end of this Privacy Policy. If the Company amends this Privacy Policy, the Company will publish these amendments at www.monolitsports.com. You are therefore recommended to regularly review this Privacy Policy in order to be updated on any amendments. If this Privacy Policy is substantially amended compared to what was stated when the Company obtained your consent, the Company will notify you of these amendments and, if necessary, obtain new consent to the Company’s processing of your Personal Data.

CONTACT INFORMATION

If you have any questions regarding the Privacy Policy or our processing, please contact us by e-mail: info@monolitsports.com or by post: KMP Online AB, Textilgatan 43, 120 30 Stockholm, Sweden.
KMP Online AB, reg.no. 559069-5945
+46 (0)8 587 916 00
KMP Online AB is part of MnO International AB (556497-9457)

The Privacy Policy was last updated May 2022.

 

COOKIE POLICY

Monolit Sports (”us”, ”we”, or ”our”) uses cookies on the www.monolitsports.com website (the ”Service”). Our Cookie Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

You can set which cookies you want to accept through the cookie pop-up window that appears on the page when you start your session.

INFORMATION ABOUT US

This website is owned and operated by KMP Online AB (559069-5945). KMP Online AB is part of MnO International AB (556497-9457). We can be contacted at info@monolitsports.com.

WHAT ARE COOKIES?

Cookies are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use them and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or ’break’ certain elements of the site’s functionality.

HOW WE USE COOKIES

We use cookies that are; strictly necessary, functional, reporting and analysis as well as marketing and social media cookies.

Some cookies are strictly necessary for you to be able to surf our website, use its functions and access certain functions. The use of these cookies is crucial for the website to function and can not be turned off.

We also use functional cookies to remember the choices you have made or information you have entered, such as your username, language or the region you are in. This allows us to tailor your website experience specifically to your preferences.

When we sell products, it is important for us to understand statistics about how many of the visitors on our site make a purchase. For this purpose, we use reporting and analysis cookies to collect information about how you use this website. These cookies only collect information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. We also use third-party analytics cookies through Google Analytics and other third-party analytics providers listed below to help measure how users interact with the content on our site.

Marketing and social media cookies
are used on our website to tailor the marketing to you and your interests and give you a more personal experience in the future. These cookies remember that you visited our website and we may share this information with third parties, such as advertisers. Although these cookies may track your device's visits to our website and other websites, they usually cannot identify you personally.

From time to time, we test new features and make subtle changes to the way the website is delivered. When we are still testing new features, these cookies may be used to ensure that you get a consistent experience whilst on the website whilst ensuring that we understand which optimizations our users appreciate the most.

This is important for you because it means we can make better business decisions that allow us to monitor our advertising and product costs to ensure the best possible price.

COOKIES ON THIS WEBSITE
Cookies that are strictly necessary for the store to work:

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.
_shopify_country Stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.
_shopify_m Used for managing customer privacy settings.
_shopify_tm Used for managing customer privacy settings.
_shopify_tw Used for managing customer privacy settings.
_storefront_u Used to facilitate updating customer account information.
_tracking_consent Used to store a user's preferences.
c Used in connection with checkout.
cart Used in connection with shopping cart.
cart_currency Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.
cart_sig A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.
cart_ts Used in connection with checkout.
cart_ver Used in connection with shopping cart.
checkout Used in connection with checkout.
checkout_token Used in connection with checkout.
cookieconsent_ Used to save information if cookies are allowed or not.
dynamic_checkout_ shown_on_cart Used in connection with checkout.
hide_shopify_pay_ for_checkout Used in connection with checkout.
keep_alive Used in connection with buyer localization.
master_device_id Used in connection with merchant login.
previous_step Used in connection with checkout.
remember_me Used in connection with checkout.
secure_customer_sig Used to identify a user after they sign into a shop as a customer so they do not need to log in again.
shopify_pay Used in connection with checkout.
shopify_pay_redirect Used in connection with checkout.
storefront_digest Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.
tracked_start_checkout Used in connection with checkout.
checkout_one_ experiment Used in connection with checkout.
checkout_session_ lookup Used in connection with checkout.
checkout_session_ token_id Used in connection with checkout.

 

Reporting and Analysis:

Name Function
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify analytics.
_shopify_d Shopify analytics.
_shopify_d_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.
_shopify_evids Shopify analytics.
_shopify_ga Shopify and Google Analytics.

 

We also use pixels and tags from the following third parties, which may place additional cookies:
Reporting, analytics and marketing

Third party Description
Facebook This site uses Facebook to deliver targeted advertisements to individuals who visit our website and to measure how users interact with our website.
Google Analytics Google Analytics to measure how users interact with our website.
Google Tag Manager Google Tag Manager to help manage analytics.
Google This site uses Google Ads to deliver targeted advertisements to individuals who visit our website.
Pinterest Pinterest to measure how users interact with our website.
Snapchat Snapchat to measure how users interact with our website.
TikTok TikTok to measure how users interact with our website.
Klaviyo To analyze and remember if you are already a registered newsletter subscriber and if you should see certain messages.

 

DURATION
How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or a "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

DISABLING COOKIES
You can choose which cookies you want to load on your computer by selecting it via the cookie pop-up window. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. It is recommended that you leave on all cookies if you are unsure whether you need them or not if they are used to provide a service that you use.

CHANGES TO THIS COOKIE POLICY

The Company retains the right to revise this Cookie Policy from time to time. If the Company amends this Privacy Policy, the Company will publish these amendments at www.monolitsports.com. You are therefore recommended to regularly review this Cookie Policy in order to be updated on any amendments.

In the event of any conflict between the current version of this Cookie Policy and any previous versions, the current version will apply unless otherwise expressly stated.

FURTHER INFORMATION ON COOKIES

If you have any questions regarding how we use cookies, please contact us at info@monolitsports.com.


INTELLECTUAL PROPERTY RIGHTS

All content on this website is either owned, controlled or licensed to Monolit Sports or KMP Online AB. We reserve all intellectual property rights and copyright on this website. Nothing in these Terms and Conditions gives you the right to use any of our materials on this website.


FORCE MAJEURE

Events outside Monolit Sports’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Monolit Sports is released from Monolit Sports’s obligations to fulfil contractual agreements. Examples of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, bans, etc.


CONFLICT RESOLUTION

In the event of a dispute, we follow Swedish law. If you want to complain about your purchase, please contact customer service via e-mail info@monolitsports.com.

In the event that we do not succeed in finding a solution, you can use the European Commission’s online complaints portal. This is particularly relevant if you are a consumer residing in another EU country. The complaint is submitted via https://ec.europa.eu/consumers/odr.

CONTACT AND UPDATE

We reserve the right to update these terms & conditions at any time. These terms & conditions are always available on this website and can be saved via these pages.

Remember you can always reach us at info@monolitsports.com if you have any questions.


Last updated: 2022-05-19